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Video: Sparkasse: Hotline And Telephone Support - This Is How You Can Reach Your Bank
2023 Author: Sheila Hailey | [email protected]. Last modified: 2023-08-25 04:29
There is no uniform Sparkasse hotline. If you want to contact support or have questions about your account, you either have to call your Sparkassen branch directly or the collective number of the respective Sparkassen association. With large local savings banks like Sparkasse Berlin this is relatively easy, but in small towns like Nidda you are part of the “Sparkasse Oberhessen” and you have to call the hotline - whose number is 06031 869444.
The quickest way to find the hotline number of your Sparkasse is to either go to your Sparkasse's online banking page or google for the Sparkasse number in your area. You will often find that the telephone consultation is in a completely different place.
Tip: Find the Sparkassen hotline in the app
If you use the Sparkassen app, you will find the number of your Sparkassen hotline there:
- Opens the app and taps on the three horizontal lines in the top left.
- Then tap the large, red button " Contact ".
- Now you will see the address and you will see the phone number of your savings bank.
- If you now tap on " Call ", the telephone dialog opens and you can call directly there.
As a rule, you can still find a direct number for the "Online Banking Hotline" if you scroll down a bit in the same dialog. It can be reached from Monday to Friday between 8 a.m. and 7 p.m.
But there are other ways of contacting Sparkasse support.
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Hotline, email, chat: contact the Sparkasse
In the event of a disruption in Sparkasse's online banking, individual areas are usually affected. For example, the website works properly, but transfers are not possible or expected payments are not received. But this also means that you can contact the bank via the website.
- Opens the home page of your savings bank.
- On the right side of the window you can see a red field, which shows, among other things, a telephone receiver and an envelope - tap this field.
- Now the right window area is expanded and there you will find various contact options for support.
What is displayed there varies from Sparkasse to Sparkasse. Sometimes phone numbers are displayed directly and in other cases you have to click on there. In any case, all options for contacting are listed here.
You can also write messages to your bank directly in the app, call up a chat or ask direct questions via WhatsApp. In one way or another, you can always reach the Sparkasse hotline.
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